HELP AND FREQUENTLY ASKED QUESTIONS

No Fear Bridge uses the popular American style five card majors and strong No Trump system, closely based on 'Standard American Yellow Card' (SAYC). SAYC is the default system for most Internet bridge sites.

Some aspects of the Five Card Majors and Strong No Trump system have more than one reasonable interpretation so No Fear Bridge takes account of the following:

1. The "SAYC" systems as described in the ACBL SAYC system booklet

2. Recommendations from current bridge writers.

3. Preferences of the No Fear Bridge management, especially to avoid complications for beginners and improvers.

www.nofearbridge.com uses the American 5 card majors system.

For ACOL bidding (Weak No Trump and 4 card majors) you need to go to the No Fear Bridge UK website.

Click a card from your hand or dummy when it's your turn to play. Click the 'Play' when it's the defender's turn to play (i.e. you lost the trick).

There is a new 'easy' and 'harder' Hand of the Day each day. From time to time we add batches of past 'Hands of the Day' to the Declarer Hands menu. There are currently over 1000 hands available to play any time from the Declarer Hands menu.

The 'Play' button only appears when it is the defender's turn to lead. When you win a trick and it's your turn to lead to the next trick, just click on a card to continue playing.

This can occur when you are playing the hand from the 'Play Hands' menu.

There is a number to the right of the topic description e.g. Finessing (9). The 'Next' button goes to the next hand in this topic, so if there is only one hand for the topic e.g. Beginners (1) the next button just repeats the hand as there are no more to show for this topic.

Use the 'Random' selection option to get a bigger range of hands or click the 'Declarer Hands' button at the top of page again and select another topic from the list.

The animation of the defenders cards relies on JavaScript (which is normally set on by default in browsers). Check your browser settings. You need to enable JavaScript again in your browser.

Check the Text Size (Font Size) setting in your browser. Make sure it is set to Medium or Normal.

To increase the size of the text and other items, use the browser Zoom options instead.

There are two reasons why this may happen.

It could be your browser Zoom settings. Try 'Zoom Out' or 'Reset' or 100%.

If it is not the Zoom setting Check the Text Size (Font Size) setting in your browser. Make sure it is set to Medium or Normal.

To increase the size of the text and other items, use the browser Zoom options instead.

Try using the 'Hide Menus' option when playing the hands. This should improve the smoothness of the play.

This is usually a caching issue. Try clearing your browser data (cached images and files).

Check the Text Size (Font Size) setting in your browser. Make sure it is set to Medium or Normal.

To increase the size of the text and other items, use the browser Zoom options instead.

Once you have previously scored a 10 out of 10 in the beginner's quiz your name will no longer appear on the beginner's quiz leaderboard. Time to move up to the main weekly quiz!

The weekly leads challenge needs to be completed at the first attempt.

If you even just open the leads quiz but don't continue and then go back to it later it doesn't record your score on the leader board.

The first time you attempt the quiz you get a message at the beginning "Your score will be recorded on leaderboard after question 10."

If you have previously opened the quiz the message will instead say "Your score will be not be recorded on leaderboard as you have previously started or completed this week's challenge. First attempt was not completed."

Next time you do the it, check the message at the start of the quiz. If your score still isn't recorded as expected please let us know.

Use the Get New Password option on the Log In page This will also send you a Username reminder.

Login at www.nofearbridge.com Once logged in (or if you are already logged in), click the 'My Account' button on the left hand menu and click 'Edit Profile'.

Login at www.nofearbridge.com Once logged in (or if you are already logged in), click the 'My Account' button on the left hand menu and click the 'Change Password' link.

Send us an email with your existing user name and what you would like it changed to. Contact details are shown below.

No Fear Bridge does not disclose email other details to any third parties except to those parties involved in the processing of credit card payments. Privacy Policy

For security reasons we do not process credit cards at No Fear Bridge. We use Paypal as a secure third party payment processor. Payment card details are never received by No Fear Bridge.

We run regular security checks on our server to protect nofearbridge.com from viruses and other malicious software.

To become a member log in first and select 'Add/Renew Membership'. You will need to sign in with the email address (or username) and password you used for the free trial.

If you have forgotten your password, use the Get New Password option on the Log In page This will also send you a Username reminder.

You don't need a PayPal account to pay by credit or debit card.

IMPORTANT NOTE: When you get to the Paypal payments page ignore 'Login to Paypal' and look for the link that says: 'Pay with credit/debit card' or 'Checkout as Guest'. This will enable you to pay securely with card. If you are later asked if you want to create a Paypal account, select 'Not Now'. A Paypal account is NOT required.

For security reasons we do not process credit cards at No Fear Bridge. We use a secure third party payment processor (Paypal). The payment card details are never received by No Fear Bridge so we are unable to tell why the card was not accepted.

Please contact us for alternative payment options.

No Fear Bridge is designed to run in a web browser using a desktop, laptop or tablet computer.

It is not specifically designed to work on smart phones although you will be able to access most of the activities.

The best thing is to take the free trial and see if you are satisfied that No Fear Bridge will work on your device.

No Fear Bridge runs from a web server and therefore needs an internet connection. It cannot be downloaded.

No Fear Bridge is designed to run in a web browser using a desktop, laptop or tablet computer.

It requires an internet connection (it is not a downloadable 'app').

Because of the very interactive nature of No Fear Bridge it does require a GOOD broadband connection. Most home broadband connections fall into this category.

No Fear Bridge may show signs of slowness from some mobile broadband connections or areas where the broadband service is not so good.

We recommend you take the free trial before signing up to check that the service is satisfactory from your connection.

A Browser is the program you use to view web pages. The most common Browsers used are Internet Explorer, Firefox, Google Chrome, Safari and Opera.

You will be able to recognise the Browser you use from one of these Icons. Browser Icons

CONTACT HELPDESK

If you can't find the answer to your problem here, please don't hesitate to contact us.